Our last CQC report was published in October 2024 but was undertaken in January and February 2024.

HOURS PROVIDED:

The staffing structure at Ashking House will reflect the needs of the service users and will meet the statutory requirements. Our structure will be as follows: 1 Manager working 37.5 hours per week 1 Deputy Manager working 37.5 hours per week 3-4 Adult Care Workers each shift full-time equivalent rota 1 Handy Person/Driver working 37.5 hours per week 2 Night staff per night The ratio is based on 2:1 staff to service users, enabling individual work with the service user. The initial assessment identifies the level of 1:1 staffing required for each service user and these are regularly reviewed liaising with the sponsor.

Service Profile

Ashking House is a large 7-bedroomed house situated in Romford, Essex. The home is adapted to be wheelchair accessible throughout and has lift access to the first floor. It stands within its own enclosed garden and offers parking facilities at the front and the rear of the building. All residents are provided with a single bedroom, all having a hand wash basin. We have two bedrooms situated on the ground floor and five on the first floor. Each bedroom is furnished, however, we do encourage service users to personalise their own rooms with their own furnishings, etc. The ground floor provides a large bright airy lounge, with a small seating area just off from it. At the front of the house is a dining area, additional to this there is a shower room with a toilet, a separate toilet, a laundry room, and a kitchen. The upper floor has five bedrooms, a separate toilet, a bathroom, an office and a locked room, which houses the home's medication.

We endeavour to create a homely environment in which to live and we hope that the atmosphere and decor reflect this.

The house is located within a 5-minute walk to the town centre, transport facilities are within a short distance from the home and Hornchurch town is nearby.

ABOUT THE SERVICE

Our philosophy is to provide a homely environment that enables service users to participate in mainstream life patterns to the best of their ability and at a pace that takes into account individual needs, the service will be needs met. The Home will be managed in a manner that incorporates the necessary flexibility to meet the needs of its service users. Wherever possible each service user will be given the opportunity to contribute and influence all decisions concerning any aspect of their home i.e. decor, management, activities, meals, etc via regular residents’ meetings.

Ashking House is committed to:

- Respecting the religion, ethnic background, and tradition of all those living in our care.

- Provide such services and facilities that respect individual rights, needs and dignity, whilst accepting that some individuals may need assistance to make an informed decision.

- Provide training and support, dedicated to equal opportunities for those working in the organisation. Always remembering our duty of care, and that all of our interactions with the residents must be based on a humane approach.

Service AIMS

Utilising a comprehensive care planning approach ensuring that the service is needs led.

The underpinning principles upon which we base our care planning are that each person is entitled to receive a service based on 'O Brians' five accomplishments irrespective of their disabilities, ethnicity or cultural requirements, namely:

- Community Presence

- Relationship

- Choice

- Competence

- Respect

As well as:

- Promoting and improving Independence

- Increasing knowledge of Rights

- Increasing opportunities for Choice

- Promote Inclusion into their local community

Contact Person

Pavla Zmekova

ashkinghouse@alliedcare.co.uk

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